Our stakeholders and us

/ ENGAGING WITH OUR STAKEHOLDERS IS AN ESSENTIAL ELEMENT OF OUR SUSTAINABILITY AGENDA. WHAT IS EVEN MORE IMPORTANT IS TO ENSURE THAT WE ENGAGE IN THE RIGHT WAY ON THE TOPICS WHICH ARE IMPORTANT TO THEM – AND THEN TAKE APPROPRIATE ACTION.

Stakeholder Engagement

Of course customer engagement happens thousands of times every day, at both a global and a regional level. It’s part of delivering value to customers and satisfying the needs of a changing marketplace. As part of our Materiality Assessment, we identified key stakeholders specifically from a sustainability point-of-view, then identified how we engage with them, what their sustainability interests and concerns are, and our response.

Engagement takes place in three main ways: information sharing, active dialogue, and discussion and collaboration. And it is this engagement that is the key to making a real impact on our material topics, and to seeing a resulting positive effect.

CUSTOMERS

SUPPLIERS

EMPLOYEES

SHV SUSTAINOVATION BOARD

NGOS

How we engaged to define Sustainability Report content

As part of our materiality assessment:

  • Materiality review
  • Peer and Sector review
How we engaged to define Sustainability Report content

As part of our materiality process:

  • Materiality review
  • Peer and Sector review
How we engaged to define Sustainability Report content
  • Materiality Assessment and Employee Sustainability Surveys
How we engaged to define Sustainability Report content
  • Materiality Assessment
How we engaged to define Sustainability Report content
  • Materiality Assessment

Other ways we engage

  • Tender requests
  • Signed-off cost savings
  • Case studies
  • Net Promoter Score
  • Account management at local and global levels

Other ways we engage

  • Adherence to Supplier Code of Conduct
  • Routine supplier management (e.g. Performance Reviews)
  • Collaboration on new products and services

Other ways we engage

  • General Employee Survey
  • Annual Reviews
  • Regional “town hall” company meetings
  • Webinars
  • Company updates
  • Alertline

Other ways we engage on sustainability

  • Monthly meetings:
    • teleconference;
    • face-to-face
  • Working groups
  • Conferences (3 per year)
  • Quarterly progress reports to main Board

Other ways we engage on sustainability

  • Understanding our sustainability context
  • Learning through:
    • conferences
    • awards
    • collaboration on sustainable initiatives and partnerships

Stakeholders’ sustainability interests

  • Working with suppliers who advance sustainability and are responsible businesses
  • Reduced Total Cost of Ownership (including sustainability savings)
  • Products and services that help meet sustainability goals

Stakeholders’ sustainability interests

  • Long-term relationship with ERIKS
  • Developing partnership based on sustainable products and services
  • Improving sustainability position of their business

Stakeholders’ sustainability interests

  • Company reputation
  • Company growth
  • Safety and wellbeing
  • Personal motivations (e.g. children)
  • How to get involved

Stakeholders’ sustainability interests

  • Company long-term future
  • Company reputation
  • Risk management
  • Employer branding
  • Delivering shareholder value in a sustainable

Stakeholders’ sustainability interests

  • Having positive effects on global challenges
  • Mutually beneficial partnerships

Our response

Our response

  • Develop Supplier Code of Conduct
  • Invite suppliers to take part in our Maritime industry sustainable procurement method
  • Collaboration on solutions for customers

Our response

  • Acting to improve our company
  • Increased internal and external communication
  • Annual Wellbeing Challenges
  • Implementation of regional committees
  • Investigating ways for employees to engage in sustainability

Our response

  • Active engagement with other SHV groups to advance the sustainability organization.
  • Developing reporting and materiality guidance documents
  • Stimulating strategic discussions within the ERIKS Group

Our response

  • Maritime Industry sustainable procurement method Participating in e.g.
    • UK Business In The Community environmental index
    • Wellbeing Awards
    • Punchy Pack Partnership Verkiezing challenge for sustainable innovation

 

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